Name of Complainant	Ashutosh Singh
Date of Complaint	March 12, 2023
Name(s) of companies complained against	Amazon
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I had ordered a saree from Amazon but upon not liking the item i placed a return and refund order. The delivery guy came to collect the order, checked the item and then took it. Upon waiting for 2 weeks , i called for inquiry and they said that i returned them a wrong item and they cannot refund me my money. 1st – How was the item even collected in the first place if it was wrong. 2nd – they won’t even give back the so called wrong item as well. 3rd – the customer care for Amazon is totally neglecting my issue. They just keep repeating the same thing and then keep cutting the call. 4th – how is it that without verification the delivery guy would collect the item. I never deleted the verification mail or message.
They are totally running a scam business this way. There must be something wrong from the delivery guy or there very own warehouse. But instead of investigation they are feeding me there merry lies.

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