Refund issue

Name of Complainant Gayathiri
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Gayathiri:

I have recharged my mom’s number from my Airtel account . But accidentally amount was deducted twice . I made a complaint regarding this issue on that day itself . They said they will refund the amount in 3 working days. After completion of 3 days I again called and asked about refund . They said will not refund instead the pack will continue after completion of existing one. I asked for reason they are saying its their mistake and they cannot process refund . When I raised complaint for 1st time they said they will refund within 3 days but after days they simply said no possibilities to refund .

Image Uploaded by Gayathiri:

Refund issue

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