Refund is pending for cancelled flights

Name of Complainant Aradhana Rana
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Aradhana Rana:

I booked 2 flight tickets from Flipkart in vistara airlines. the ticket was booked for 3rd August. both the tickets were cancelled by the airlines due to their commercial reason.

I contacted airlines for the refund and received an email stating I am eligible for the full refund. I forwarded the same to flipkart and flipkart team told me that I will get refund in 7 working days.

It’s been almost 2 month and I have made around 30-40 calls to Flipkart and each time they are saying that their team is working on it. They always says that they will arrange a callback but no callback received from them. I should be getting full refund for both of my tickets but it is getting stuck at Flipkart end.

 

Image Uploaded by Aradhana Rana:

Refund is pending for cancelled flights

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