Refund is not received till 20 days after return M11 samsung phone

Name of Complainant Satish Kumar
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Satish Kumar:

I have order M11 samsung mobile 23 June with exchange my old phone but when dealer boy come givin phone not given value of my old phone so l have not receive M11 samsung mobile after that return policy 27 start and refund expected date 2 July but my refund not received when l call customer service then assured me net 3-5 business day but my refund is not receive then l call customer service 6 July then refund will be giving upto 12 July but not receive refund time to time when l call customer service then add next 3_5 working day but my refund is not receive till 22 July so l raised my complaint to solve my problem my mobile no. is 7009774411

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