Refund initiated from amazon but not added to my Paytm bank account

Name of Complainant Pooja jha
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Pooja jha:

Reference number 119612250399
Money got initiated from amazon but do not added to Paytm bank account . Amazon provides me the reference number and Paytm did not add the money to the account

Image Uploaded by Pooja jha:

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