Refund from Spicejet for double charged on credit card

Name of Complainant Tarun
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Tarun:

Dear Sur,
I am writing to you with hope and expectation for you intervein in the matter,
I had purchase a air ticket online on Spice jet airline, the payment was deducted well and it did not generated the PNR no, less then a minute I got a call from Indian office of SpiceJet acknowledging that transection had an error and I should be doing it again and system will charge me again but my 1st charge will be refunded in 24 hours.
Now its almost 60 days I am struggling to get back my refund of Dhs. 4761/- their reply is we are following the same (Please see trail mail) on the top
they cancelled our return ticket from Ahmedabad to Dubai and told us we will refund the money in 7 days that also is now 3 weeks.
I request you to look at the matter, and please help.

Image Uploaded by Tarun:

Refund from Spicejet for double charged on credit card

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