| Name of Complainant | |
| Date of Complaint | November 13, 2021 |
| Name(s) of companies complained against | myntra |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
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As a part of return process, I was asked to self-ship a product by Myntra. Before self-shipping, I asked them will they be able to refund the courier charges and they promised to give the refund back in myntra credits within 24 hours. But then, when I provided the courier receipt with all the relevant details, It has been 3 weeks now they did not initiate the refund nor they provided any update. Every time I call them, they ask me to wait for some 24 hours/48 hours. The product has been delivered to myntra logistics at kolkata on 12th of October
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