Refund from Goibibo

Name of Complainant Manikanta Punder Manjunath
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Manikanta Punder Manjunath:

I booked a flight from Banglore to Frankfurt through goibibo. Unfortunately because of visa delay I cancelled it through airlines. Its been around 50 days since I cancelled the ticket but till now I haven’t received any refund from the travel agency. When I called them they are telling they haven’t get refund from air India so then I called Air India and enquired the same then they said they already initiated a payment and gave transaction I’d : 098ZFRQIQEV3. Please help me with this issue.
Thank you

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