| Name of Complainant | |
| Date of Complaint | June 4, 2022 |
| Name(s) of companies complained against | Amazon India |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello Sir,
In brief, An item was ordered (order details below) on apr 2. Product was faulty and a replacement was created. Replacement happened and replaced product was also faulty. Another pick-up was created to return the product. No one came to pick it up. Several pick-ups were then created and I was asked to finally discard the product and a refund was processed via email communicated to me on April 26 (image attached) and refund was expected by April 30.
I have not received the refund yet and customer care is giving lame excuses such as internal approvals and beyond customer care.
The entire experience has been very unprofessional.
Order date 02-Apr-2022 Order # 171-5897478-0655568 Order total 1,674.00 (1 item)
Image Uploaded by Ajay: