Refund fraud

Name of Complainant Kuldeep Waghate
Date of ComplaintDecember 13, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kuldeep Waghate:

I placed a mobile Oneplus Nord CE 2 request on VLE Bazar 30-11-2022, and because of the delay in delivery (it took more than 11 days and the item is still not dispatched from their side), I contacted customer care and asked to cancel the item as I couldn’t be able to cancel the order through VLE’s website. This has been more than 3 days since they have not sent cancellation mail yet. I have made payments through a credit card. 
Now they are saying that you will get your refund in one week.
Please help me ?

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