Refund for ticket booked for Indigo via paytm

Name of Complainant Luv Barman
Date of ComplaintMay 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Luv Barman:

I had booked ticket for Indigo via paytm app. Because of Corona I got an option to cancel my ticket and get a refund from the website called Plan B. I opted for the same.

They have refunded Rs 7610 to paytm. Paytm has refunded on Rs 2021 stating that indigo has not refunded anything.

I have given them the email from the Nodal Officer but 3 months there is no refund and no one replies. Just copy paste replies that we are looking into the issue.

Image Uploaded by Luv Barman:

Refund for ticket booked for Indigo via paytm

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