| Name of Complainant | |
| Date of Complaint | July 11, 2021 |
| Name(s) of companies complained against | Ajio |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi, I have placed an order from Ajio FL0250427830, FL0250789298. I have returned these products as they are not correct fit to me. I have returned the products to the delivery guy. He accepted them only after checking the image from my mobile. Return is attempted successfully and I was waiting for the refund. Since I didn’t get the refund in with the time period mentioned I called customer care to enquire. They told me that since they are non ajio products refund is not initiated and reshipped the products to me. For one order I only received a part of it which is the pant ( it is Aurelia kurta and pant set) and for the other product I have ordered the blue jeans of us polo brand jeans but after reshippment I received outryt brand grey jeans. But I have given correct products to delivery guy so only jeans accepted the return and somehow the products has been misplaced and now i should bare the consequences
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