| Name of Complainant | |
| Date of Complaint | July 18, 2021 |
| Name(s) of companies complained against | Pepper Fry |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had ordered one floor lamp. Since it was damaged, I had initiated the return. Return pick up was done successfully on June 27th, but I didn’t receive the refund. I waited for the refund and when it didn’t happen, I raised a complain from pepperfy app. But I didn’t get any response. I got one call and an email, that we are looking into that. After multiple follow ups, I am still waiting for the refund initiation. This is not at all expected from such an established online shopping service. Kindly, look into this. I am only left with raising it on social media
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