Refund for failed payment transaction

Name of Complainant Neeraj Mohan
Date of ComplaintApril 28, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Neeraj Mohan:

This issue is going on from 2 months. I had a failed online transaction towards Flipkart but money was taken from my account. Though Flipkart did not agree that they have received the payment, upon taking it up with the bank (SBI) Flipkart changed that stand.
Though now Flipkart agrees that the transaction was successful & Flipkart had received the payment, they are not giving the money back for no reason.
Why the hell Flipkart needs such money for and what are they gaining out of it.
Incident ID: IN1904021557391978645
Though I received various emails saying that the case is getting escalated there is progress and how long should I wait for this money.
This is absolutely not fare, no update and fake reports of call attends.
I need a resolution.
Give my money back.

Image Uploaded by Neeraj Mohan:

Refund for failed payment transaction

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