Refund for cancelled Indigo Flight due to covid

Name of Complainant Abhishek Patnaik
Date of ComplaintApril 19, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhishek Patnaik:

PNR – QE5J7Y

Paytm is bloody cheating- As per the govt rule I was told by Indigo that I need to contact Paytm for getting my refund,

I am unable to use use the credit shell to reschedule my flight ticket. The ticket was on 2nd April which was cancelled due to covid 19. I could not contact the Paytm chat or customer care .THIS THE SECOND COMPLAINT RAISED AND STILL NO RESOLUTION.

I JUST WANT MY MONEY BACK- I really really need the REFUND and not credit shell.. I want my REFUND.

This is highly unacceptable behaviour by Paytm. So think twice before you book a ticket on Paytm because they will blame it on Covid n will not give any response.. Now this is the first step and if i do not get my refund this is going to the consumer form as a complaint

Image Uploaded by Abhishek Patnaik:

Refund for cancelled Indigo Flight due to covid

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