| Name of Complainant | |
| Date of Complaint | March 7, 2018 |
| Name(s) of companies complained against | ONN Bike Rental |
| Category of complaint | Automobiles |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I hired an Activa on rent online (Paid online) from https://www.onnbikes.com/ Udaipur office, for 2 days from 2nd March 2018 to 3rd March 2018 but the side mirrors were shaking so I refused to take it but the guy, the executive insisted and said I will give you the replacement for this activa after some time when I get other activa back but when I called up to get the replacement the guy refused and said I don’t have other activa back and if you want you can return the vehicle and I will close the booking from app and you will get the refund processed from our Bangalore office.
Now, I have been chasing for the refund since 5 days and Bangalore office as well as Udaipur office guys are denying for the refund. They are just stating I had used the service. In first place, I refused to use it and then never got the replacement and then I had returned the vehicle after he denied to give the replacement after 6 hours of taking it. Such terrible customer service, looks like they just want to eat my hard earned 585 rupees.
Please assist me with the refund. Thanks
My phone number is: 7600956215, Booking ID: OR48993
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