Refund Denied by IRCTC for train being late by more than 3 hours

Name of Complainant VIKAS KUMAR
Date of ComplaintSeptember 6, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by VIKAS KUMAR:

PNR 6407851002
Train scheduled Departure Time was: 4:10 PM.
The train was delayed by more than 5 Hours and it arrived at 9:10.
I filed TDR at 2 PM which was 7 hours before actual departure.

My TDR was rejected saying I filed it late. I read the rulebook and my claim was valid. I am asking for my refund which is around 600 INR.

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