Refund delayed for 4 months

Name of Complainant V POLE
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by V POLE:

05/04/2022 Processing
05/04/2022 Processing Payment Successful. Razorpay Payment Id:pay_JFYsqh95sNI6Bt
09/04/2022 Priority Order
12/04/2022 Priority Order
14/04/2022 Processing
18/04/2022 Processing
19/04/2022 Cancelled
19/04/2022 Refund Under Process Refund Scheduled at 2022-07-09
08/07/2022 Refunded Order Refunded in wallet amount(17910.0000)

Refunded inadvertently to WALLET instead of credit card. Following up since 09/07/2022 and they keep saying “will be done in 2 days” and now it is almost a month.

Agent replied on 2022-07-22 07:51:41
Hello sir,
We have sent your query to our concern department to solve your issue. Please allow us 24 to 48 working hours for a response. Your understanding and cooperation are appreciated. We value your association with Vle bazaar.

Please help

Image Uploaded by V POLE:

Refund delayed for 4 months

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