Refund cancelled after the item was collected by the delivery person

Name of Complainant Prerita
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Prerita:

Order ID – OD327952969454210100, complaint number -IN23050812104745375192 [Incident: IN23051119231356800958]
The vendor sent wrong item and then as a refund was initiated from our end, the delivery person collected the order the same day however the refund status was changed to cancelled stating that return was not made.

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