Refund being Denied Continuously

Name of Complainant Anup Kumar Patra
Date of ComplaintFebruary 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anup Kumar Patra:

  • I recharged my airtel no.-8448633179 [which was OFF since long] on 3rd Feb’20 around 10 P.M. with a talktime of Rs.100 through ONLINE from the official website of Airtel.
  • The Sim is registered under the name of ANUP KUMAR PATRA.
  • The recharge wasn’t successful but the amount was debited from my bank account.
  • On 4th Feb, I spoke to Customer Care executive, who assured me of the refund in 7-10 working days.
  • Again when I spoke to them on 21st Feb supposedly, they at first denied of the recharge but later assured the same.
  • The same thing happened when I spoke to them on 25th Feb.
  • All the above calls, where I spoke to their Executive was done from another Airtel No- 9007681862

Image Uploaded by Anup Kumar Patra:

Refund being Denied Continuously

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