Refund and Return with AJIO.com

Name of Complainant sneha
Date of ComplaintMay 16, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by sneha:

HI, I placed and order on AJIO and the website description was inaccurate. They sent something which is 5 sizes bigger and hence I want to return it.
Firstly there site is bugged or they have an issue and are unable to pick up. after 20 calls between April 27th – May 10th, I figured that I have to ship the product,.
Secondly, instead of repeatedly requesting for a valid mobile number for the receiver, they shared the call center number and I had to ship using that
Now, Bluedart has attempted delivery and the consignee is not accepting the product.
At this point when I call AJIO, they refuse to take any action since i used a third party logistics(bluedart).

This is not done. I did everything that they asked me to

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