Refund and replacement issue

Name of Complainant Utkarsh
Date of ComplaintOctober 2, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Utkarsh:

I ordered a firebolt ninja calling watch and
The was not correct then I call the customer care then they said that the product replacement request is processed and within 3-4 days the product will be pickup and another is delivered after the process but no one come to pickup the product then I call the customer care again and they’re said same as first time and this time also no response
Fire boltt customer care didn’t respond to my call

Image Uploaded by Utkarsh:

Refund and replacement issue

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