Refund amount not received

Name of Complainant Vivek Singh
Date of ComplaintAugust 9, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Vivek Singh:

Sir/Madam
I have purchased book from Amazon and pay by using Amazon pay later balance in which my lending partner is Axio. After that I repay my loan amount then after few days I placed return order and then I have to get my money refund between 24/06/2023-29/06/2023 but I didn’t get my refund amount. I have already shared my bank statement for the month of June and july 2023 to Axio team in which no transaction is mentioned for the same amount and i have already contacted with Amazon team but they both are unwilling to help. Kindly help me to get my money back.
Order Date-20/05/2023
Order Id 171-6115029-2479537
Amount -129.8 Rs
Please help me they are not refunding my money

Image Uploaded by Vivek Singh:

Refund amount not received

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