Refund Amount Not get Credited in Bank Account

Name of Complainant Belcy Baby
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Belcy Baby:

I have booked flight for 7 members on April 18 through MakeMyTrip,Booking ID NF20153260893598 and it got cancelled due to covid.

I have intiated refund request and rs.18081 got credited in my makemytrip wallet from indigo airlines.After that I initated refund to my bank account from makemytrip wallet.

After this makemytrip wallet balance got deducted and is not credited in my bank account.

I have tried their customer care number, no one picking up the call.Even I tried mail too.For the mail will get an automated reply “chose the chat service”,.Then tried with chat service ,that also not working.

I raise this compliant to get my money back

Image Uploaded by Belcy Baby:

Refund Amount Not get Credited in Bank Account

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