| Name of Complainant | |
| Date of Complaint | July 19, 2025 |
| Name(s) of companies complained against | Flikart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear sir / ma’am
I hope this message finds you well. I am writing to bring to your attention an issue I have faced regarding my order (Order No: OD4348633582268921100).
I ordered a Vega Jet Old School Motorbike Helmet on 06/07/2025 and received the product on 08/07/2025. I requested to return the item the very next day on 09/07/2025. I received an SMS stating that a pickup was scheduled for 12/07/2025. However, I received another SMS informing me that due to unavoidable events, the pickup could not be completed, and a reattempt would occur within 24 to 48 hours.
Today, 19/07/2025, I was surprised to find a notification that my refund request has been canceled with the message stating, “We’re sorry. We are unable to process your refund request. Please refer to Seller Return Policy.”
I have attached screenshots of the Flipkart page and the SMS details for your reference. I kindly request your assistance in resolving this matter promptly, as I believe the return request is valid based on the delays and communication I have received.
Thank you for your attention to this matter. I look forward to your swift response.
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