| Name of Complainant | |
| Date of Complaint | October 21, 2019 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
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I cancelled my booked train ticket on irctc pnr 2262628952 and was willing to get refund after some days i got a mail from irctc that refund has been processed but it was not credited in my account.
I called IRCTC customer care and talked to senior officer , he told me that my payment got stuck at gateway which they gonna resolve soon but nothing happened every time when i call i get the same response now it has been almost 5 months
they gave me my complaint ticket id:- 4583368
