Referral amount not credited by tatasky

Name of Complainant Richard
Date of ComplaintDecember 13, 2019
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Richard:

Have referred one of my relative to tatasky new HD connection. Connection was provided.

And i received mail from tatasky that 300 has been credited to the account. But i didn’t get any amount as such from them.

When connected, they raise a request and they close the ticket without my knowledge saying that it has been resolved.

But i was not informed anything. Again i raised a complaint and the cycle goes on. It happened around 4-5 times.

Finally, in twitter they did respond but said that my referral is not valid. How will my referral be invalid??

i received mail from them saying its a successful referral. This is absurd. No proper response. Pathetic customer service. Am tired of this.

Image Uploaded by Richard:

Referral amount not credited by tatasky

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