Redmi note 12 pro 5G Return/ refund my payment

Name of Complainant Tamizan muzammil
Date of ComplaintMay 24, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Tamizan muzammil:

Requesting a return & refund of my payment

Dear Sir/Madam,

This letter serves as a formal request for return & a full refund on the product that I bought from your company, through your Online Store.

I purchased a [mobile redmi note 12 pro 5G], and paid a total amount of [24999].

It seems that the product is defective in the package. I had complained instantly to the customer support team but they’re not helpful and have raised many complaint about this issue but unfortunately there is no response on the same, so I am here to seek for your help.iam student so please refund my money

I read your terms and conditions, and I am well aware that customers are entitled to a return the defective product within 14 days return product policy.

I attached the receipt that I got with the product as proof it was purchased from your company.

I hope to hear from you soon about the procedures for returning the product and receiving a refund.

India

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