| Name of Complainant | |
| Date of Complaint | February 21, 2024 |
| Name(s) of companies complained against | Mi |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I hope this message finds you well. I am writing to bring to your attention some concerning issues I have been experiencing with my Redmi Note 10 Pro Max smartphone. Despite being a loyal customer and having previously enjoyed the performance of Xiaomi products, I am disappointed to report significant malfunctions in both the camera and speaker functionalities of my device.
camer issue :
front camera is not working after updating of phone
speaker issue:
sound system and mic system is not working some days after updating of phone.
These issues with the camera and speaker are not only inconvenient but also significantly impact the overall user experience of the device. As a consumer, I expect a certain level of quality and reliability from products manufactured by Xiaomi, and the current performance of my Redmi Note 10 Pro Max falls short of these expectations.
I kindly request your assistance in addressing these concerns promptly. Whether through software updates, troubleshooting steps, or a potential device replacement or repair, I am eager to find a resolution that restores the functionality and performance of my smartphone.
Please do not hesitate to reach out to me if you require any additional information or clarification regarding the issues outlined above. I appreciate your attention to this matter and look forward to a timely and satisfactory resolution.
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