Redemption issue with Gift cards issued by Make my Trip

Name of Complainant Brijesh Gaba
Date of ComplaintMarch 7, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Brijesh Gaba:

I’d 4 gift cards worth Rs 8000 (2000 each) which I could not use till now due to Corona. I was checking the details and found the expiry date was 21 feb, 2021 and  I tried booking something (hotel/flight) before the expiry and was not able to do as website was not giving any option to use coupons. I’ve tried calling the customer care but could not connect & dropped them multiple emails but no one bothers to reply.
I’m attaching the screen shots of the email sent and other relevant information. Please help in getting the same resolved.

Image Uploaded by Brijesh Gaba:

Redemption issue with Gift cards issued by Make my Trip

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