Reciver Number is same on UPI app and on paytm upi application but on paytm upi transfer application the user and account details are tagged wrongly and in UPI application the same number having correct account and user name

Name of Complainant Harshil Gandecha
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Harshil Gandecha:

I have made the transaction of amount 7490 via UPI transfer on paytm application and there i have putted the reciver number correctly but reciver doesn’t recived the amount and then i have checked in details so got to know it went to some another account and in the paytm upi transfer application the number of reciver linked with any other user bank account and money went to that account but the same number when i entered in BHIM UPI application then the user name and account details its showing difrrent means in UPI transfer application that same number is showing with correct user and bank account but in paytm upi transfer the user name and account is showing diffrent ….i have complained and explained every thing to paytm and upi customer care executive but they are not supporting now

Image Uploaded by Harshil Gandecha:

Reciver Number is same on UPI app and on paytm upi application but on paytm upi transfer application the user and account details are tagged wrongly and in UPI application the same number having correct account and user name

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