Recharged online but balance is showing zero

Name of Complainant Melba
Date of ComplaintApril 24, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Melba:

Today I did online recharge of RS 49 talktime and the amount also got deducted from my account..but when I try to make a call it’s saying I have zero balance. How is this possible ..stupid Airtel customer care is not even replying and clarifying my doubts properly ..if my complaint is not given proper solution and not taken care, I wil deactivate this Airtel sim and wil buy another sim of another company

Image Uploaded by Melba:

Recharged online but balance is showing zero

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