Recharged my phone and money has been deducted yet it’s not recharged

Name of Complainant
Date of ComplaintMarch 1, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by :

I recharged my phone 7042773384 with 558 plan on 28th of February. My account balance reflects the deducted amount but the recharge was not done. Neither did a message came stating your recharge was unsuccessful and the amount will be refunded to you. 

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Recharged my phone and money has been deducted yet it’s not recharged

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