| Name of Complainant | |
| Date of Complaint | April 28, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Good morning, I am Mr. Adedeji Adeyemi Gideon… A customer and account holder with Access bank PLC. Please I made a recharge via Airtel app to be deducted from my account via my debit card… I was debited on the first day 26th of April 2020 around 12:30pm for a successful recharge of 500naira into my airtel number but doesn’t reflect on the number up tilll now… Yesterday 27th of April around 8:30am I made another transaction of 500naira hoping the first transaction would be reversed after 24hrs but it wasn’t…. I was debited again without the recharge reflecting on my airtel number… So I want to know where the error is…. And I need my money reversed into my account please.
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