Recharge to wrong Id sundirect

Name of Complainant Saravanan
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Saravanan:

Actually i recharge a wrong id through sundirect app for rs 1059 on may 9th for six months…so i give a complaint to the customer care executive on may 11th…there is no response..then next day i call customer care executive again rights a complaint she is asking my wrong id and correct id, contact number, transaction id..etc..and she is tell it takes 48 hrs…after 48 hrs i call the customer care executive he is tell it take 72 hrs…there is no response…now I contact one executive he is tell there is no complaint rightsed by you…total 10 days no response from your side….

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Recharge to wrong Id sundirect

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