Recharge Payment

Name of Complainant Gyanendra Tripathy
Date of ComplaintJuly 10, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Gyanendra Tripathy:

Date:-09/07/2020

I tried to make recharge to an idea number(7377230060) for 2times.

1st time :- The payment failed maybe due to some error.Also,I didn’t entered the UPI PIN,so I’m not worried for it.

2nd time:- I tried to recharge for the 2nd time and entered my AMAZON UPI PIN and the amount of ₹219/- got deducted.

It showed that the payment is pending it was okay.

But again now it is totally not showing in my orders that I made some failed recharge.

Customer service is always busy.Not a good service.

It didn’t mention in the refunds also.

How will it be bearable for a middle class family to deal with this kind of issues.

How far is it justified?

Image Uploaded by Gyanendra Tripathy:

Recharge Payment

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