Recharge of Rs 558 not accessible

Name of Complainant Temjen
Date of ComplaintMay 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Temjen:

Hi,

  • This is to bring in notice of my concern which is going on for a week, I had difficult time with customer service representative for the whole week, I recharge for Rs 558 on 27th April 2020,which has 3gb data per day and unlimited call, but due to some odd reason I did not get the benifit I call Airtel the very next day the first csr told me I will be fix the next day which did not happen I call on the 30th another csr said on 1 of May 2020, than manager call me by the name of syam Lal with phone – +919746463796 who said the issue will be resolve within 48hrs which did not happen now I not sure if he is the manager or not, I call them again today and the again they said will take another 48hrs, i am in distress as I need my phone to be functional in this situation, I writing this so that I would be look into. As I have recorded all the conversations with csr providing faults promise.

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Recharge of Rs 558 not accessible

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