Recharge not reflected in my account

Name of Complainant Mohit Chauhan
Date of ComplaintMay 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohit Chauhan:

Hi,

I want to lodge a complaint regarding the recharge made by me. I have made twice a recharge of 598/- on 6th may 2020, one of which is not processed. It was not processed at that moment and later when I contacted the bank they told me it is processed.
I haven’t received any confirmation or any notification as such from Airtel. Neither it is reflected at my account.
Reference Number of transaction – 012709432515
Mobile No. – 8273818450
Kindly look into my issue and resolve it.

Image Uploaded by Mohit Chauhan:

Recharge not reflected in my account

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