Recharge not done but amount deducted

Name of Complainant Munish kumar
Date of ComplaintApril 8, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Munish kumar:

I recharged my airtel no 9805424905 using paytm wallet on dated 04.04.2020 but the recharge was not done however paytm deducted 558 rs from paytm wallet.. When i contacted to them they simply put same message again and again that recharge was done at their end you should contact to airtel.. Paytm is just totally lying to their customer moreover if the recharge was done on 04.04.2020 then it should be reflected on their paytm app recharge history (file attached) but the same was not shown on that history.. The other recharges which were done on next dates reflected on their recharge history.. Kindly resolve this issue.. Paytm simply repeat his answer again and again

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Recharge not done but amount deducted

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