Recharge not done , amount deducted

Name of Complainant Suvashree Mohanty
Date of ComplaintJune 12, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Suvashree Mohanty:

I’m writing this with reference to my jio. no. 8920555612 which I had recharged today ( Work from home pack of Rs. 151 , 30 gb for 30 days) and even though the payment was approved and the amount got deducted from my account but still I’m unable to access the services .

For your reference I have attached the screenshot which has the reference id (016415408210) and transaction id.
Hope , you’ll resolve the issue as soon as possible.
Thank you.

Image Uploaded by Suvashree Mohanty:

Recharge not done , amount deducted

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