Recharge Not done

Name of Complainant Beant Singh
Date of ComplaintFebruary 9, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Beant Singh:

I am Beant Singh Mobile Number: +9181948-85448 . I tried to recharge my Airtel Mobile at Online HDFC Banking. I tried this twice but unfortunately these recharge attempts failed on 2nd December 2022. I have attached failed recharge receipts. But still the recharge amount (INR 1799:00) is deducted from my HDFC Bank account. I have tried to reach HDFC Bank and did an investigation on this matter. As per their findings the money has been transferred to AIRTEL. But due to some reasons my mobile is not recharged. I have tried to reach the AIRTEL office as well but no one is ready to listen to my queries at the AIRTEL OFFICE . Which is really dissatisfying for a customer. Could you please have a look and let me know where this money has gone.

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