Recharge not activated amt deducted

Name of Complainant Aruna
Date of ComplaintFebruary 28, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Aruna:

Hi this is Aruna

My issue is on mobile recharge.

I have recharged as per activation on 26/02/2020  at appox 10.45 with an amt of 448 (50 is coupon) so i was suppose to pay 399  i paid and recharged but i received the that the activation charges are changed and the recharge is unsuccessful but amt the amt was deducted from my bank a/c.tansaction id .2002626637  i am calling  to airyel customer care service but no one is responding  it providing recorded information

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Recharge not activated amt deducted

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