Recharge money not credited into account

Name of Complainant Divyanka Ramesh Vetale
Date of ComplaintMay 26, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Divyanka Ramesh Vetale:

Dear Sir/Madam,

We have done recharge of Rs. 449/- for prepaid on 20/05/2020  through Airtel Thanks App and made payment by Google Pay. The UPI id for the transaction is 014111362165.  The cell no is 8308944638 in the name of Divyanka Vetale. Please find the attached screenshot for the payment made.

We have sent them email. Talk to them, but still there is no positive response from the team. They are saying we will get back to you, but all in vain.

So, request you to kindly look into this matter and resolved at the earliest.

We are old customers of Airtel & most of using Airtel service in our family.

Kindly do the needful.

 

Image Uploaded by Divyanka Ramesh Vetale:

Recharge money not credited into account

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