RECHARGE ISSUE

Name of Complainant JAYANTHI GURU
Date of ComplaintJune 12, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by JAYANTHI GURU:

HI SIR MY MOBILE NUMBER IS 9578696426. AM RECHARGED 597 RUPEES ON JUNE 3RD, BUT THIS RECHARGE IS UNSUCCESSFUL, BUT AMOUNT DEBITED MY BANK ACCOUNT. I CALL TO CUSTOMER SERVICE EXECUTIVE, HE SPOKED THIS RECHARGE IS FAILED DUE TO NETWORK ISSUE, AND AMOUNT REFUND TO YOUR BANK ACCOUNT, SO YOU CAN MAKE ONCE AGAIN 597 RUPEES, SO AM RECHARGED ANOTHER ONE TIME. BUT 1ST RECHARGE SUCCESSFULLY AFTER 2ND RECHARGE, SO ONE AMOUNT OF 597 RUPEES NOT REFUNDED TO MY ACCOUNT TILL NOW. SO PLEASE ACTION THIS ISSUE IMMEDIATELY. THANK YOU!

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RECHARGE ISSUE

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