Recharge for Work From Home but internet could not activated , amount was deducted.

Name of Complainant Antony Agnelo
Date of ComplaintMay 14, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Antony Agnelo:

88389 83116

Jio Number,

I recharge my plan for Work from Home with Rs.251 on 12.May.2020.

They took the payment from me. but they did not activate the plan.

When I ask they replay , The amount which you had recharged was successful & it has already expired.

So I last my Rs251 through Jio . My Question is if plan already expired then why they took the money from customer. they should return the money.

Image Uploaded by Antony Agnelo:

Recharge for Work From Home but internet could not activated , amount was deducted.

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