Recharge failure

Name of Complainant Lekshmi Dileep
Date of ComplaintApril 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Lekshmi Dileep:

I recharged my jio number on 21st April with the plan of Rs 199 and it failed. And the amount has not yet been refunded to my account till now. I couldnt reach jio customer service. I would like to know the details and if i should recharge my number again or will the plan be activated.?

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Recharge failure

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