Recharge done through Airtel Store Benifit not Credited

Name of Complainant Theyagu E
Date of ComplaintOctober 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Theyagu E:

Dear Sir,

I Made recharge for Rs.299 Through Airtel store and Recharge successful message received , But that benefit is not credited even after 5 Days, Recharge done on 29-09-2022. and Contacted with customer Support but not resolving the problem, they are keep on changing the target date.

1. Target Date 1: 03.10.2022 – Complaint Raised 29.09.2022
2.Target Date 2: 04.10.2022 – Complaint Raised 31.10.2022
3.Target Date 3 :05.10.2022 – Complaint Raised 01.10.2022
4.Target Date 4 : 07.10.2022 – Complaint Raised 04.10.2022

I don’t have any other way to contact with Airtel to make the Complaint. and Customer support person denied to provide the Employee Identification Number.

I Could not able to make the Payment through UPI, Net banking etc., I am suffering very much because of net work issue.

Complaint Number :8148649648
Secondary Number for Contact: 8344713957

Image Uploaded by Theyagu E:

Recharge done through Airtel Store Benifit not Credited

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