| Name of Complainant | |
| Date of Complaint | May 18, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello,
I recharged my mother’s airtel prepaid # 9665571791 for rs. 598/- using airtel thanks app on 13th May. Money was deducted from my account however the recharge was not successfully and I got the below msg on the phone. “Bill payment of Rs. 598.0 has been initiated towards your airtel mobile 9665571791. Txn ID: 2005132590627. The payment will get posted to your airtel account within maximum 4-hours. Please keep this Txn ID for future reference.” I have been trying to reach customer care since last 4 days however all the attempts were unsuccessful. Get this issue resolved asap.
Thanks,
Mansi Sangani
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