Recharge done but outgoing of call is still blocked

Name of Complainant sambhaji Arekar
Date of ComplaintFebruary 1, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by sambhaji Arekar:

Respected Authority ,

I have done a jio recharge for  Number 7058672544  ( trn. I.D;-BR0004259NHD)  of Rs.199 on 31-1-2020 ,8:59 am. But i unable to make calls even after recharge. When i trying to make another call a recorded sound says that “you have no balance to make this call. Then i made another recharge ( Trn. I D: BR00042EVTOV)  of Rs.199 on 1 feb , even making of two recharge i unable to make a call from this no.

I request you to either you please check my recharge statue & do it for usable or please get back my sum of recharged money of Rs.398 to my account immediately.

Regards

Jio user

Sambhaji Arekar

Image Uploaded by sambhaji Arekar:

Recharge done but outgoing of call is still blocked

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