Recharge amount deducted but recharge not rec’d from Airtel Thanks app

Name of Complainant Akshay Pawar
Date of ComplaintApril 16, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Akshay Pawar:

I did one recharge of 399₹ on this phone number +918857092397, And I received a discount of 50₹ so I had to pay only 349₹. I made the payment through Google Pay, Please check attached snapshots for your reference.
1. Recharge Done Through- Airtel Thanks App
2. Number Reg. On Airtel Thanks app at the time of recharge and still- +919595771500.
(Note: I have done the recharge directly from recharge tab available on the home screen of the App, I did not add account in the app)

Image Uploaded by Akshay Pawar:

Recharge amount deducted but recharge not rec’d from Airtel Thanks app

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